CSOAlliance

With over 20 years of experience in software startups and scale-ups, Jim is a seasoned executive leader and strategist who aligns product and GTM functions to launch innovative products, grow revenue, and win markets. He has led two successful exits.

Jim is currently the Chief Strategy Officer at SmartRecruiters, and also an active advisor at Tourial, and a San Diego Ambassador at Product Marketing Alliance.

Stuti is a customer experience executive with over 20 years of experience, specializing in building world-class global organizations in early to mid-stage startups.

She has built and led high-performance teams to achieve a best-in-class customer experience, including professional services, technical support, account management, and training/education.

David Kahn currently serves as the Global VP, Cloud ERP Customer Success Leader at SAP.

With over 25 years of experience leading transformation services, Go-To-Market, and customer success operations in information technology organizations, David is now responsible for driving awesome customer experiences, solution adoption, value realization, and renewals for customers who leverage SAP ERP, Supply Chain, and Finance Solutions.

Alex is a customer success executive with experience building post-sale teams to reduce churn and increase growth at high-growth B2B SaaS scale-ups.

Alex was Recognized as a 2021 Top 25 Customer Success Influencer and 2020 Top 100 Customer Success Strategist by SuccessHacker.

Currently, he's Chief Customer Officer at Nezasa, a travel personalization start-up.

As an accomplished customer success and business leader, Deborah has a track record of driving revenue growth and customer advocacy across a range of business sizes, from start-ups, and scale-ups to established global corporations.

With her expertise in creating high-performing teams, efficient processes, and innovative product strategies, Deborah consistently delivers exceptional value to customers.

Ajay leverages technology to optimize business performance and the client experience. He accomplished this by deeply understanding market demands and customer needs and designing innovative strategies that clearly define the path forward.

Ajay has also built and scaled collaborative global organizations, developed high achievers, launched new products, created revenue-generating strategies, and implemented processes and metrics to monitor results and trends. His experience spans across diverse industries and business functions, startups, private equity, and public companies.