CustomerAlliance

Our customer line’s home to world-leading communities for CCOs, CSMs, customer marketers, and community managers. Whether you’re looking to revamp your retention strategy or double-down on your up-sell conversions, find your executive here.

Explore thecustomer communities

Through courses, community, memberships, events, reports, and more, we enable customer-facing teams anywhere, in any profession, with any level of experience, to tap into the expertise of some of the world’s best-known brands - we’re talking Cisco, Dell, PayPal, IBM, Adobe, and more.
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Expand yourexecutive network

From San Francisco to Sydney, we’re bringing together carefully curated groups of senior execs and CCOs throughout the year, across the world. Find your local dinner, RSVP, and get ready to level-up your leadership impact.
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Your communitymembers & leaders

Meet some of the senior execs attending your events and delivering gold-standard learning experiences for your teams.
Stuti Bhargava
Chief Customer Experience Officer
David Kahn
Vice President of Customer Success
Alex Farmer
Chief Customer Officer
Deborah Knight
Chief Customer Experience Officer
Ajay Chidrawar
Chief Customer Officer
Roger Mader
Chief Client Officer

Expert insights from executive leaders

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CAIO
 
Power deployable AI with high-performance infrastructure and strategy
CPRO
 
Product data: fueling enterprise innovation
CSO
 
Rethinking strategic initiatives during a global crisis.
CFO
 
Scale your finance function effectively: building your team & modern leadership
CINO
 
Shifting to an innovation mindset.
CCO
 
Strategic shift: should CCOs hold the financial reins?
CPRO
 
Supercharge your team’s impact: how to build the machine that builds the machine
CRO
 
Sustainability strategy: the keys to incorporating sustainability into business goals
CMO
 
Data-driven strategies for CMOs to slash customer acquisition costs
CMO
 
Unleashing growth: the power of customer-led leadership
CMO
 
CMOs on the frontline: surviving and thriving in the startup world
CMO
 
Expanding into emerging markets: a practical guide for marketing leaders
CMO
 
9 lessons from building marketing teams at Hubspot, Drift, and Airmeet
CMO
 
Bridging the gap: lessons for B2B CMOs from the world of B2C
CMO
 
Doing more with less: navigating budget cuts, maximizing impact, and embracing AI
CMO
 
How to practically apply personalization to drive results
CRO
 
Sustainability strategy: the keys to incorporating sustainability into business goals
CRO
 
Leading through economic uncertainty. 7 levers to improve revenue performance & predictability
CRO
 
Talent strategy: the key to revenue growth
CRO
 
Tackle the common goal: how to build a high-performing sales organization
CRO
 
Key tactics to scale your revenue engine
CRO
 
From CRO to founder
CRO
 
Maximizing strategic effectiveness through C-suite collaboration
CRO
 
Attracting investors and growing capital: the impact of a CRO
CPRO
 
5 challenges CPOs must overcome to create products their customers love
CPRO
 
Herding unicorns: what happens when things actually go to plan
CPRO
 
Supercharge your team’s impact: how to build the machine that builds the machine
CPRO
 
Fighting the 4 big product risks using UX research
CPRO
 
The role of CPO changing with evolving technology- Jobs to be undone
CPRO
 
Making the complex simple and delivering real-world outcomes
CPRO
 
Fostering fearless innovation: empower your product team to push boundaries
CPRO
 
Product data: fueling enterprise innovation
COO
 
To team or not to team
CCO
 
Using generative AI for a faster, more efficient customer experience that makes better decisions
CCO
 
Embedding a true high-performance culture
CCO
 
How to maintain your core business qualities whilst scaling globally
CCO
 
Dynamic leadership strategies for cross-functional customer success teams
CCO
 
Strategic shift: should CCOs hold the financial reins?
CCO
 
Leading the charge: why your CS team should be at the forefront of new technology adoption
CFO
 
3 frameworks to help track success & inform your board as you scale
CFO
 
Optimizing your strategy to account for downturns and ESG factors
CFO
 
Scale your finance function effectively: building your team & modern leadership
CFO
 
How to build the finance function of the future
CFO
 
Modern CFO: transitioning from traditional technical to strategic future-focused
CFO
 
Navigating the future of finance leadership in an evolving landscape
CFO
 
80% Of Companies Overspend In The Cloud- Here's How You Can Beat the Odds
CFO
 
Unlocking financial success- Strategies for managing cash flow challenges
CINO
 
Shifting to an innovation mindset.
CINO
 
Innovation at scale.
CINO
 
How the global pandemic is creating the connected enterprise.
CINO
 
Leveraging data and analytics to drive innovation.
CINO
 
How to kill new ideas fast.
CINO
 
How human-centred design is transforming government.
CAIO
 
Building AI systems that are fair, safe, and accountable
CAIO
 
Get empowered, not overpowered by Gen AI

Upskill yourentire team

Behind every high-performing team is a defined and well-executed learning program. By choosing The Alliance to deliver your team’s L&D needs, you’ll benefit from:

Your entire team speaking the same language.

CIM and CPD accredited certification programs.

Actionable insights and frameworks you can learn today and apply tomorrow.

First-hand insights from orgs like Salesforce, AWS, Atlassian, and more.

Flexible learning formats to fit your team's schedule and needs.

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